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EFQM Certified Internal Assessor Training (English)

Abu Dhabi 23-27 September 2018
For more information; please contact us using below shown communication channels



This 3 day course has been designed to prepare individuals to complete an internal assessment of their organisation. During the course, participants will get to practice using a number of tools, from simple self-assessments to a full Award simulation. After the course, participants will be able to decide which tools are best suited to supporting their organisation and how to get started.

Following are the modules of the course that will be presented:


Module 0
About The Course
Course Learning Objectives

Module 1
The EFQM Excellence Model

Module 2
Key Information and Strategic Themes

Module 3
Applying the RADAR to Enablers

Module 4
Applying RADAR to Results

Module 5
Assessing Using the EFQM Excellence Model


Module 6
Assessing Using the EFQM Excellence Matrix


Module 7
Site Visit Simulation

Module 8
Writing Feedback Statements

Module 9
Scoring using the RADAR


Module 10
Feedback Reports


Module 11
Applying the learning in your organization


Trainer: Mr. Ali Fadhlani Allawatia

Ali Fadhlani is currently the Head of Business Excellence & Continuity Department at twofour54, the commercial arm of the Media Zone Authority – Abu Dhabi.


Prior to this job, he was the head of Organization Excellence Department at Securities and Commodities Authority, UAE, Manager Business Excellence at Jumeirah Group and Manager Business Excellence at Dubai Holding Group and vice manager customer service at Dubai Electricity & Water Authority

He participated as assessor in many prestigious awards including Sheikh Khalifa Government Excellence Program, Dubai Holding Excellence Award with European assessors, TATWEER Chairman Award and Dubai Courts internal Award; He participate as Jury member in Shiekh Khalifa Excellence Award (SKEA). 

As certified EFQM trainer, Mr. Fadhlani conducted many public workshops and training in the field of Quality and Excellence; he also conducted in-house training to many government entities such as Abu Dhabi Police, Dubai Municipality; ADDC, DQG. NCEMA, Etihad Rail. Mr. Fadhlani also supported the organizations where worked in obtaining excellence award. 

Mr. Fadhlani holds higher diploma in Electronics Engineering, Bachelor degree in Engineering Management from Higher Colleges of Technology and Master Degree in Total Quality Management from Wollongong University.

Mr. Fadhlani also is certified ISO 9001:2015 lead auditor, ISO 27001:2005 Lead Auditor, OSHAS 18000:2007 lead auditor,1st batch graduate from Dubai Holding Future Leaders Program and 3rd batch graduate from Middle East Leadership Academy.


The training program is accredited by EFQM and participants manage to complete the program successfully will get EFQM issued certificates. 


The cost of training includes the venue, training material and certificate issue fees. Please contact us on the below channels to obtain cost details 

Training Methodology

To maximize the effectiveness of the training program and increase                              Participants return on training investment, ES relies on implementing (Accelerated Learning) approach to deliver the course besides formal explanations. The approach focuses on actively involving the whole person, using physical activity, creativity, images, color, and other methods designed to get people deeply involved in their own learning.

Minimum Number of Participants

Please note that conducting the training session depends solely on getting the minimum number of participants in line with EFQM requirements.


If interested, please contact us to register and pay the advance amount; advance amount will be returned back if the needed number was not reached 

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